Terms and Conditions

Also see: Ordering, Shipping, Returns, and Discounts

Registration

First time use of the web site requires registration to obtain a Username and Password.

Payment

Payment may be paid by Mastercard, Visa, American Express and Discover Card, money order or personal check. There is a $25.00 charge on returned checks.

Returns

We guarantee your satisfaction. If during the first 30 days after you order your product, you wish to return it, please Contact Us to request a Return Authorization (RA) number. Please have your invoice number ready. All returns must have an RA number issued within 30 days of the invoice. All returned products must have 1 full year left on the expiration date. No expired products may be returned. Returns may be subject to a 15% restocking fee. We do not refund shipping charges.

International Customers

International shipping charges that appear in the shopping cart are automatic estimates only, and may significantly differ from actual shipping costs. Once your order is successfully placed online, please call or email us for shipping information on your order. We do not offer estimates for duties your shipment may incur.

Important Note about Customs: Please investigate your country’s rules and procedures before ordering. We cannot be responsible for problems your order may encounter with your country’s Customs officials. We are not responsible for orders confiscated or stopped by Customs, or duties that your shipment may incur. If your package is returned by Customs, your account will not be credited shipping and handling charges.

Other important links:

Shipping

Privacy Policies

Overview